Shipping Policy
shipping methods
US customers: We ship through USPS, Green Shipping, and UPS Next Day Air. Please note, the UPS Next Day Air option will deliver your order one day after the shipping date.
Canadian customers: we ship through the Canada Post.
UK customers: we ship through UPS.
Australian customers: we ship through the Australia Post.
For all other countries: we ship through UPS.
Notice:
1. Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2. Shipping is currently not available to the following countries/regions:
Europe: Russia, Crimea, Ukraine
Asia: Iran, Syria, North Korea, Uzbekistan, Hongkong, Taiwan
Africa: Sudan
South America: French Guiana, Cuba, Venezuela
3. Due to the limits on customs clearance, currently only standard shipping is available to Spain.
4. Additional shipping costs may apply for shipments with more than twenty (20) pairs.
5. We will make our best effort to deliver your package ASAP. However, additional time may be required due to issues including invalid addresses and custom clearance problems, or Force Majeure such as COVID-19.
After your order arrives in your country, it may be affected by customs duties, resulting in an additional fee. The seller will not bear the corresponding fee, and all costs will be borne by the buyer.
Shipping Policy Regarding Returns and Exchanges
Template: If we receive the product in good condition, we will return it for you within 7 days.
If there is any damage or defect in the package you received, please send us a feedback email as soon as possible. Our email address is:
info@glassessupermarket.com. You need to send us your order number and pictures of the product condition, and we will try our best to solve the problem for you according to the specific situation.
If you have other questions, please contact us by email.
